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I was wondering if any of you had the same problem as mine and if you could give me some tips:
Here’s the thing. When I return my milk bottles in my store for the deposit, they always put it in plastic bags. Really annoying. I wrote to the store, they say it is the policy of the farm. I wrote to the farm but I hadn’t got any news from them.
I was wondering if there was a policy about bringing something in a store from outside and having to put it in plastic to avoid contamination..weird and stupid but you never know.
Have anyone had the same experience or have some tips about regulations?
That is really bizarre that the farm requires plastic bags of all things to store the milk containers. I’m guessing from your email address that you’re in France, is this correct? I’m not familiar with dairy farms in France but I have noticed in other European countries as well as the US that dairy farms provide either metal crates or plastic crates that hold milk glasses that are ready to be washed and reused. Would you mind revealing the name of the dairy farm so that I can do some research?
Hey, thanks for your answer.
Yes I’m sorry I realized after I haven’t mentioned that I’m in New York and the name of the farm is Ronnybrook Farm.
By the way, their caps do not seem to be taken back at Whole food (plastic#4), would do you also have some tips about that?
We usually drink homemade almond milk but sometimes we like getting those.
Very strange that they require the bottles in plastic bags. Out here, Straus Creamery, the dairy that offers milk in glass, does not require the bottles returned in plastic. Have you contacted the farm about it and explained why this simply doesn’t make sense? It seems like sometimes companies package in glass for health reasons and then forget all about the environmental health problems created by the exterior packaging. (Like Lotus Foods — a company I called out in my blog post today: /2013/07/dear-lotus-foods-why-packaged-healthy-stainless-steel-in-toxic-styrofoam/)
My best advice to you is to call, write, get others to call and write. Let them know how you feel. Start an online petition if you get no response from them! Our voices can make a difference.
Thanks for the tips. I tried to contact them but no answers. But I also just found out they are at a farmer market not too far away from my place, so I hope to have more luck and be able to speak with them there. I also wonder if my supermarket just told me that to get rid of the question. But I’ll keep working on it.
Good luck with Lotus and thank you so much for all what you do, you’re really inspiring!
Hello again! I checked out Ronnybrook dairy farm’s website and obtained a contact email. I’m writing to them as well and asking if it’s their policy to have their bottles returned in plastic bags. I hope you are able to make it to one of their farmers markets so that you can talk to someone face to face. But in the mean time, hopefully they will respond to one of our letters.
Hi Dorothee! I wanted to let you know I just heard back from Ronnybrook Farm. I’m including my initial email that I sent and their response. Based on your previous post I assumed it was Whole Foods who claimed it was Ronnybrook farms policy about putting the glass bottles inside plastic bags. Is that correct?
It is untrue that we tell Whole Foods’ that we want them in plastic bags. That is their rule. They have our milk crates to return them to us in. It is an issue to take up with Whole Foods. Can you imagine the mess if we told all our customers to return them to us in plastic bags? The breakage? This is very untrue. We use milk crates that have a space for every bottle. Thanks for your concern, Denice
I’m sorry I was away and again I should have been more specific, I’m actually buying them from my supermarket called “Best Yet” in Harlem, Manhattan. But what you’ve done is so great as I was still not receiving any answer from the farm. So from now on, I’ll try to work with my supermarket directly and send them this response and hope to give you good news in the future…
Hey! I joined the last emails we had with the supermarket.
Here’s what I wrote to them after your message:
Kudos to you for keeping up the conversation! Another suggestion: Food stores always have lots of cardboard boxes that packaged items are shipped in. There are a few stores in my area that actually have a spot out front for putting those boxes so customers can take one to use for their purchases if they choose. They could provide boxes for customers to use for their bottles.
I really wanted to share some updates concerning those bottles returns.
By the way, thanks Amy for your idea, I’ll keep it mind for next time.
So since July, I got a first response from the store, stating that they would do it.
But then for three months I hadn’t see any changes in their practice. I wasn’t really surprised as plastic bags are everywhere here. When I asked some employees some explanations they told me it was to avoid any broken glass on the floor…
So I wrote again an email without any response for one month and I kind of gave up by going to Whole food instead but a miracle happened today. Here’s what I received:
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